Delivery Information

How will my order be sent out?

Most of our small item deliveries will be sent by a parcel courier service. Each item is wrapped and packed at our distribution centre. We will then deliver to you within the timeframe you have selected in the delivery options menu.

For larger orders we ship your delivery through our pallet delivery service. Our standard delivery for this is 2-3 days. In cases where a delivery is missed, a re-delivery fee may apply so we ask that you please ensure someone is available to receive pallet deliveries. Couriers will not be able to move pallets or goods inside the property.

Delivery options

Standard Delivery (2-3 working days) - England, Wales, Scotland £12.50 ex. VAT
Standard Delivery (2-3 working days) - Ireland £34.00 ex. VAT
Next day delivery* - England, Wales & Scotland £17.50 ex. VAT

Remote areas

If you live in what our couriers consider as a remote area, then additional delivery charges may also apply. See below the list of areas affected by this.
Channel Islands, Isle of Man, Scilly Isles, Isle of Wight, Highlands, Northern Ireland, Grampian, Scotland Offshore.

If you are unsure if you live in a remote area or not, please contact the TBS Amwell Customer Services team on 01763 276251.

*Orders must be received by 2pm Monday - Thursdays and by 12pm on Fridays for next working day delivery.

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